Las Vegas Hotels with Allergy-free rooms.Hotels with Military Discounts in Las Vegas.Hilton Grand Vacations Hotels in Las Vegas.Extended Stay America Hotels in Las Vegas.Ultimate Guide to the Las Vegas Monorail.Everything You Need to Know About Visiting Las Vegas Right Now.where is the customer service? I am so disappointed. A close friend was coming to the conference, arriving the second night, I explained about the unsafe rooms and other issues, she booked a room at the Platinum, and no refund was given, the overall manager was left multiple messages and no return calls. ' every time it rains the locks on the east side buildings need to be reset.' Really? I was inconvenienced, complaints not taken seriously.Ħ. When I told the front desk, they said we know. They didn't work, I would have to walk around the building to get it. The key cards are supposed to open the outside doors. The coffee shop was under construction and there were no alternate plans made available.ĥ. The main conference room was too hot, there were 1100 people at this conference for 4 days.Ĥ. if it was not guaranteed, I would have left a deposit.ģ. There was NO microwave available, I explained to the front desk, my medical issue and Zerina, unfriendly hotel manager, was rude and inconsiderate. and I had stopped at Whole foods, so I had to wait for the refrigerator to get cold. When I arrived, the refrigerator was turned off. I ask for these things for medical reasons. I had requested a microwave, there is a refrigerator already in the room.

It was very scary at first, was someone trying to get in? And I spoke to the front desk, and they dismissed me.Ģ. I stayed in building H, 3rd floor, and every time, another hotel room door opened in the hall, my door and doorknob rattled. how could a hotel go from good to bad in 1 year?ġ. I was attending an annual conference, and last year, everything was wonderful. I am sad, I must write a negative review of the Tuscany.

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